Comcast Increases Internet Speeds For Twin Cities Area Customers

Speeds To Be Doubled on Most Popular Tiers at No Additional Cost to Customers,
Just in Time for Back-to-School

ST. PAUL, MN – August 25, 2015 – Comcast today announced it will increase speeds for most Xfinity Internet customers in the company’s Twin Cities and Western Wisconsin service area on Thursday, August 27. These speed increases are being delivered to customers at no additional cost.

Comcast will increase the speeds of its three most popular Xfinity Internet tiers: “Performance” will deliver speeds up to 50 Mbps, up from 25 Mbps; “Blast” will more than double to 105 Mbps, up from 50 Mbps; and “Extreme 105” will increase to 150 Mbps. The speed increases will be available for all Twin Cities area Xfinity Internet customers who currently subscribe to these tiers.

“We continue to deliver the fastest speeds to the most homes in the Twin Cities to provide our customers a terrific online experience,” said Jeff Freyer, Region Vice President, Comcast-Twin Cities Region. “Consumers want Internet service that delivers consistent speed, rock-solid reliability and great value, and we’re proud to meet that demand as the nation’s fastest Internet Service Provider according to Speedtest.net.” Freyer added, “Comcast also provides the fastest in-home WiFi so everyone can get online at the same time, which is especially important as families get ready to go back to school.”

Comcast Twin Cities Speed Increases: 1999-2015

“We applaud Comcast’s commitment to increase Internet speeds at no additional cost for their customers across the Twin Cities,” said Margaret Anderson-Kelliher, President and CEO of the Minnesota High Tech Association and Chair of the Minnesota State Broadband Task Force. “These faster speeds are a big leap forward for broadband in the Twin Cities and will strengthen our future and our position as a great place to live, work and play.”

Ramsey County Commissioner Blake Huffman discussed the benefits of faster Internet speeds for the region. “In today’s world, being connected to the Internet isn’t a luxury, it’s a necessity. The strength of our communities depends on a vibrant infrastructure, and this investment by Comcast is a perfect example of effective public-private partnerships that benefit everyone.”

Customers can take advantage of this speed increase beginning Thursday morning by ‘power-cycling’ their cable modem with the reset button on the device, or by unplugging the modem power cord from the electrical outlet, waiting a few seconds and then plugging it back into the outlet. Customers can also reset their modem remotely by using the Xfinity My Account app, available for both Apple and Android devices, or by going online at www.comcast.com/myaccount.

Freyer commented on the available options for activating the new speeds. “The use of the Xfinity My Account app is one more example of how we’re working hard to transform the customer experience by giving subscribers more control over their service, and adding even greater value by increasing speeds and delivering their products anytime, anywhere and on any device.”

In addition, Comcast representatives will be on hand during the 2015 Minnesota State Fair at the Fan Central exhibit at Dan Patch Ave. and Underwood St. to assist customers with the speed increase. Customers can also stop by Comcast’s Xfinity Store locations across the Twin Cities. (See below for Store locations.)

Comcast also recently announced the doubling of speeds for Internet Essentials, the company’s innovative program designed to bring Internet access to low income families across the nation.

Comcast Xfinity Store Locations

INVER GROVE HEIGHTS
5300 S Robert Trail
Inver Grove Heights, MN 55077

ROSEVILLE
2480 Fairview Ave. No.
Roseville, MN 55113

MINNETONKA
14404 Excelsior Blvd
Minnetonka, MN 55345

ST. PAUL – HIGHLAND PARK
2050 – 2052 Ford Parkway
St. Paul, MN 55116

ST LOUIS PARK
4620 Excelsior Blvd
St Louis Park, MN 55416

WOODBURY
429 Commerce Drive
Woodbury, MN 55125

RICHFIELD
6503 Nicollet Ave.
Richfield, MN 55423

NEW ULM
200 N. Minnesota St.
New Ulm, MN 56073

BROOKLYN PARK
9660 Colorado Lane N
Brooklyn Park, MN 55445

ABOUT COMCAST CORPORATION
Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal. Comcast Cable is one of the nation’s largest video, high-speed Internet and phone providers to residential customers under the XFINITY brand and also provides these services to businesses. NBCUniversal operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures and Universal Parks and Resorts. Visit www.comcastcorporation.com for more information.

Comcast Phone Customers Now Get Unlimited Calls to Nearly Half of the World

Company Adds Five New Countries to Most Popular Calling Plan For No Additional Cost; Mexico, India, China, Singapore, and South Korea Now Included

PHILADELPHIA–Comcast today announced it added five new countries to its most popular home phone plan, Xfinity Voice Unlimited, a change that comes at no additional cost and has the potential to save users hundreds of dollars each year. These changes allow customers to place unlimited calls from home or on the go to mobile and landline phones in Mexico, India, China, Hong Kong, Singapore, and South Korea, in addition to the six regions outside the United States already included.

The updated plan is available today in Comcast’s Central Division, which includes major markets like Atlanta, Chicago, Detroit, Miami, and Nashville. Next week, it will be offered in the company’s Northeast Division, which includes 14 states from Maine to Virginia and the District of Columbia, and it will be available to remaining Comcast customers by the end of August.

UILD World Map

With Xfinity Voice Unlimited, customers can now place unlimited calls from home or on the go to mobile and landline phones in Mexico, India, China, Hong Kong, Singapore, and South Korea, in addition to the six regions outside the United States already included.

“Staying in touch with family and friends is important, regardless of geography. But sometimes even the shortest phone conversations can get expensive,” said Patti Loyack, Vice President of Communications, Comcast Cable. “We hope the changes we’re making to Xfinity Voice Unlimited helps more people stay connected for less money.”

Today, Americans spend billions of dollars on cell phone charges related to international calling and millions more on worldwide calling cards. Data from the Federal Communications Commission shows that many of these calls go to India, Mexico, and Canada.

“We applaud Comcast’s decision to add India, China, Hong Kong, and Singapore to the Xfinity Voice Unlimited home phone plan. Although the Asian-American community is the fastest growing racial group in the United States, many of us still have family and friends in our countries of origin,” said Carl Hum, Vice President of Policy and Programs, Asian Americans Advancing Justice. “Comcast’s expanded plan will help our community keep in touch and connected without spending on calling cards or incurring wireless charges.”

Comcast has more than 11 million phone customers, and nearly all of its residential phone customers subscribe to the Xfinity Voice Unlimited plan. In addition to the five new countries being added today, the plan already allows unlimited calling to Canada, Puerto Rico, Guam, Northern Mariana Islands, U.S. Virgin Islands, and American Samoa, totaling nearly half of the world’s population. Xfinity Voice Unlimited also includes features like caller ID across multiple devices, three-way calling, and call waiting.

Unlimited international calling is just one way Xfinity Voice saves people money. With the Xfinity Connect app, people can use up to four virtual phone numbers to make and receive calls and texts for free from a smartphone, tablet, or device connected to Wi-Fi. This feature helps save money on wireless bills and on international charges when traveling abroad. Customers can also check email, read or listen to home voicemail, and access contacts through the app.

The terms of service for Xfinity Voice Unlimited are available here.

About Comcast Cable:

Comcast Cable is the nation’s largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. Comcast has invested in technology to build an advanced network that delivers among the fastest broadband speeds, and brings customers personalized video, communications and home management offerings. Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company. Visit http://www.comcastcorporation.com for more information.

Comcast Names Troy Lupe Vice President Of Field Operations For Twin Cities Region

St. Paul, MN – July 6, 2015 – Comcast today announced Troy Lupe as the company’s new Vice President of Field Operations for the Twin Cities Region. In his new role, Lupe will oversee a team of nearly 600 employees in the company’s technical operations (TechOps) and communcation operations (CommOps) groups, serving more than 600,000 customers in Minnesota, Wisconsin, Missouri and Kansas.

Troy Lupe

Troy Lupe — Comcast Vice President of Field Operations, Twin Cities region.

“In the past year, Troy has played a key role in a number of major employee- and customer-facing initiatives,” said Jeff Freyer, Region Vice President, Comcast Twin Cities. “Troy’s experience and leadership will be a valuable asset as we continue to focus on our top priority of improving the customer experience and building on our reputation as an employer of choice and great place to work for all employees.”

Lupe joined Comcast in June 2014 as Director of Technical Operations. He previously spent more than 15 years working in various roles within the residential and commercial broadband, cable, satellite, security and telephony industry, including MASTEC Inc. in Denver and Multiband Corporation in Minneapolis.

Lupe has earned Bachelor of Science degrees in Management and Marketing; he is based at the company’s Twin Cities Region headquarters in downtown St. Paul. Troy and his family live in the western Twin Cities suburb of Carver.

About Comcast Cable
Comcast Cable is the nation’s largest video, high-speed Internet and phone provider to businesses and residential customers. Comcast has invested in technology to build an advanced network that delivers among the fastest broadband speeds, and brings customers personalized video, communications and home management offerings. Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company. Visit www.comcastcorporation.com for more information.

Comcast’s Summer Of Soccer: More Ways To Watch Than Ever

Xfinity TV Customers Can Enjoy World Class Fútbol Action in Spanish and English, Across All Devices

Every Match of the Copa America and the Gold Cup Will Be Available to
Live Stream On The Go

PHILADELPHIA, PA – JUNE 10, 2015 – Comcast today announced it will offer goal-to-goal coverage of the most anticipated international soccer tournaments of 2015, including the Copa America, the Gold Cup, the FIFA Women’s World Cup Canada 2015TM and the FIFA Under-20 World Cup New Zealand 2015. And this year, Xfinity TV customers will have more ways to experience the action across devices and platforms than ever before.

In addition to live coverage of every match, fans can also stream on the go both in Spanish and English.

  • Copa America: beIN SPORTS will live stream every match of the Copa America in both English and Spanish to Xfinity TV customers via Xfinity TV Go.
  • Gold Cup: All matches in Spanish and English will be accessible via XFINITY TV Go; either directly within the experience or through seamless access to one of Univision’s TVE properties or FOX Sports Go.

“Interest in soccer in the U.S. is at an all-time high and fans, many of them Latino, want to catch every minute of every game whether they are at home or on the go,” said Javier Garcia, Vice President, Multicultural Services, Comcast Cable. “We are providing Xfinity customers with more ways to watch the year’s most anticipated international futbol events anytime, anywhere.”

Comcast’s immersive Summer of Soccer viewing experience on the biggest screen in the house will also include:

  • World-class soccer action featuring Copa America (26 total matches), and the Gold Cup (26 total matches) available in Spanish and English for next day viewing via Xfinity on Demand.
  • The Xfinity Latino Entertainment Channel (XLEC) will offer direct links to matches and simulcasts of special programming with in-depth analysis of the tournament including the simulcast of the opening match of Copa America in Spanish on June 11, and Mexico vs. Bolivia match on June 12, both from beIN SPORTS.
  • Customers with Comcast’s X1 DVR with cloud technology can watch any channel broadcasting live matches on tablets, smartphones and laptops and keep up with the Summer of Soccer anywhere within the home.

Throughout the summer, the Xfinity Latino microsite (www.xfinity.com/latino) will serve as a go-to online resource for customers, providing direct access to live streams of matches from all three of the tournaments, updates, soccer blogs, daily lineup of upcoming matches as well as cross-platform tools to remote tune to a live match of On Demand asset and set a DVR recording.

Xfinity’s Summer of Soccer gets started this week and continues through July. Coverage of Copa America begins on June 11 with the Gold Cup action starting on July 7 on Univision Network and UDN (Univision Deportes Network). Additionally, don’t forget to tune in to the FIFA Women’s World Cup Canada 2015 TM and the FIFA Under-20 World Cup New Zealand 2015 in Spanish on Telemundo and NBC UNIVERSO and in English on FOX throughout the month of June. Serving as the official kick-off to the Summer of Soccer, all matches will be accessible via Xfinity TV Go; either directly within the experience or through seamless access to Telemundo, NBC UNIVERSO or FOX’s TVE properties.

For the latest Comcast news please visit Comcast Corporation and follow us on Twitter, LinkedIn, or YouTube.

About Comcast Cable
Comcast Cable is the nation’s largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. Comcast has invested in technology to build an advanced network that delivers among the fastest broadband speeds, and brings customers personalized video, communications and home management offerings. Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company. Visit www.comcastcorporation.com for more information.

Comcast Business Opens New Office Location In Eden Prairie

EDEN PRAIRIE, MN – (June 2, 2015) – Comcast today celebrated the opening of a new Eden Prairie office location for its southwest metro Comcast Business sales professionals and support staff. This new office will provide expanded work space for more than forty Comcast Business employees who previously worked at a variety of locations around the metro area. The celebration was highlighted with an official ribbon-cutting ceremony hosted by the Eden Prairie Chamber of Commerce.

Ribbon Cutting

Members of the Eden Prairie Chamber of Commerce helped Comcast Business cut the ribbon on their new Eden Prairie sales office, located at 10400 Viking Drive. Cutting the ceremonial ribbon together are Jeff Freyer, Comcast Twin Cities Region vice president, and Pat MulQueeny, president of the Eden Prairie Chamber of Commerce. To Freyer’s immediate right is Kalyn Hove, vice president of Comcast Business in the Twin Cities. The ribbon cutting ceremony took Tuesday, June 2; when fully staffed, Comcast will have more than 90 employees working at its two Eden Prairie locations.

“The Twin Cities Region Comcast Business team is one of the most successful groups across the entire company,” said Jeff Freyer, Regional Vice President, Comcast-Twin Cities. “With the city’s successful track record of vibrant growth and civic leadership, locating in Eden Prairie is a win-win for Comcast and the community alike, as we bring our sales professionals closer to customers to better serve their needs and provide businesses with more choice in world-class service offerings.”

Eden Prairie Chamber of Commerce president Pat MulQueeny praised Comcast’s decision to locate in the community. “As a leading technology provider, we’re pleased that Comcast has chosen Eden Prairie as a focal point for bringing businesses the kinds of products and services that will help them compete and succeed in today’s increasingly competitive environment.”

In addition to the new work space, the Comcast Business Eden Prairie location features a demonstration room for the company’s Business Voice Edge (BVE) product line. BVE is a fully-hosted communication solution with features and functionality delivered and upgraded from the cloud. As an alternative to expensive on-site, hardware-based PBXs or key systems, Comcast Business Voice Edge is a user-friendly, yet powerful voice and unified communication service.

The new Comcast Business Eden Prairie office is located at 10400 Viking Drive. Comcast also operates an engineering and residential sales office at 10210 Crosstown Circle in Eden Prairie. When fully staffed, nearly 90 Comcast employees will be based in Eden Prairie. For more information, visit www.business.comcast.com, or call 952-855-7228.

About Comcast Business
Comcast Business offers Ethernet, Internet, Wi-Fi, TV and Voice solutions to help organizations of all sizes transform their business with Gigabit speeds and the most advanced communications technologies. Powered by a next-generation, fiber-based network covering 39 states and 20 of the nation’s top 25 markets, and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. Comcast Business is the nation’s largest cable provider to small and mid-size businesses and has emerged as a force in the Ethernet market; recognized over the last two years by leading industry associations as its fastest growing provider and service provider of the year.

For more information, call 866-429-3085. Follow on Twitter @ComcastBusiness and on other social media networks at http://business.comcast.com/social.

Comcast To Offer 2 Gigabit Internet Service Across Twin Cities

Gigabit Pro Will Be Available To More Than 600,000 Homes by End of 2015
New 250 Mbps Internet Tier Will Also Launch Across Entire Service Area

ST. PAUL, MN – May 21, 2015 – Comcast today announced it will roll out its new residential multi-gigabit broadband service to more than 600,000 homes across the Twin Cities later this year. Gigabit Pro is a symmetrical, 2 Gigabit-per-second service that will be delivered via a fiber-to-the-home solution and offered to customers throughout Comcast’s footprint in the Minneapolis/St. Paul metro area.

In addition, Comcast will be launching Extreme 250, a new 250 Mbps Internet speed tier, available to Twin Cities area customers later this year.

Gigabit Pro will be available to homes within close proximity of Comcast’s fiber network and will require installation of professional-grade equipment. The company has fiber at the core of its network and, for the past decade, it has invested billions of dollars to extend that fiber deeper into neighborhoods and closer to homes. To date, Comcast has built out more than 145,000 route miles of fiber across its nationwide service area, including the Twin Cities, to serve residential communities with a fiber to the home solution.

“The Twin Cities is one of the most sophisticated technology markets in the country, and we’re excited about the opportunity to bring an entirely new level of broadband access to the region,” said Jeff Freyer, Vice President, Comcast – Twin Cities Region. “Whether it’s Gigabit Pro, Extreme 250, or one of our existing internet options, Comcast continues to look for opportunities to increase speeds, providing a wide range of options that meet customer needs.”

In addition, Comcast is currently testing DOCSIS 3.1, a scalable, national, next generation multi-gigabit technology solution with plans to begin launching in early 2016. When fully deployed, it will mean almost every customer in Comcast’s national footprint will be able to receive gigabit speeds over the existing network (a combination of both fiber and coax). For more information, please see http://corporate.comcast.com/comcast-voices/imagine-where-2-gigabit-speeds-will-take-you.

Comcast has made significant investments in the Twin Cities over the years, doubling the capacity of its network every 18 months. Additionally, the company has been delivering multi-gig (up to 10 Gbps) Ethernet service to businesses in the Twin Cities since 2013.

About Comcast Cable:
Comcast Cable is the nation’s largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses under the Comcast Business brand. Comcast has invested in technology to build an advanced network that delivers among the fastest broadband speeds, and brings customers personalized video, communications and home management offerings. Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company. Visit www.comcastcorporation.com for more information.