Comcast Announces New Leaders to its Twin Cities Regional Team

ST. PAUL, MN – January 21, 2016 – Comcast today announced it has added three new members to its Twin Cities Region senior management team, including Sales & Marketing, Engineering and Community Investment. These leaders will oversee operations in Comcast’s Minnesota, Wisconsin, Kansas and Missouri service areas.

“I’m excited to welcome these new employees to the Twin Cities senior management team,” said Jeff Freyer, Regional Vice President, Comcast Twin Cities. “These leaders will position us well as we continue to deliver the best and most innovative products in the market, improve the customer experience and further our commitment to the community.”

Dan GillanDan Gillan, Vice President, Sales & Marketing

Dan Gillan oversees all residential growth opportunities and initiatives for Comcast’s multiple product offerings, including video, high-speed Internet, digital phone, and home security / home management services. With over 15 years in the telecommunications industry, Gillan comes to the Twin Cities from Comcast’s California Region where he most recently served as Director of Retail Sales. In this role, Gillan was directly responsible for more than 500 employees at 44 different locations across the state, in addition to 400 indirect dealer and retail locations. Dan has also held senior leadership positions with other major telecommunications providers, including Cricket, Open Range and AT&T. Gillan holds a bachelor’s degree in business management from Kaplan University.

Rachel Williams, Vice President, Engineering

Rachel Williams

As Vice President of Engineering, Rachel Williams is directly responsible for all facets of the Twin Cities Region’s Engineering, Network Maintenance and Construction groups. Williams’ background and experience makes her highly qualified to oversee one of the most sophisticated communications networks in the world. For the last five years, Williams has held leadership positions in the aerospace and defense industry with General Dynamics, most recently as Director for Strategic Initiatives and Services within the company’s Information Technology group. Previously, Williams led a team of more than 440 management and frontline technology professionals as Director of Operations for Verizon in Virginia. Williams holds a doctorate in organization and management with a specialization in leadership from Capella University, and a Master of Business Administration and bachelor’s degree in political science and philosophy from Virginia Polytechnic Institute.

Meredith Moore Crosby, Director, Community Investment

Meredith Moore CrosbyMeredith Moore Crosby joins Comcast as Director of Community Investment. In her role, she will be responsible for strengthening and building on the company’s three strategic areas of local impact: digital literacy, community service and building tomorrow’s leaders. Moore Crosby most recently served with 3M Corporation as Director of Strategic Initiatives for 3Mgives, where her accomplishments included a sevenfold increase in expanding the reach of STEM (Science, Technology, Engineering and Math) projects in high-need communities. Moore Crosby also previously worked for McDonald’s Corporation as Director of Global Community Engagement. Moore Crosby has been featured in a variety of publications including Diversity Woman magazine, and recognized as one of the top 30 young leaders by Ebony magazine. She has also been recognized by the Minneapolis-St. Paul Business Journal as a recipient of the publication’s annual “40 Under 40 Awards.” Moore Crosby holds a bachelor’s degree in journalism from Howard University and a Master of Science degree from Northwestern University.

About Comcast Corporation:
Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal. Comcast Cable is one of the nation’s largest video, high-speed Internet and phone providers to residential customers under the XFINITY brand and also provides these services to businesses. NBCUniversal operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures and Universal Parks and Resorts. Visit www.comcastcorporation.com for more information.

About Comcast Cable:
Comcast Cable is one of the nation’s largest video, high-speed Internet and phone providers to residential customers under the XFINITY brand and also provides these services to businesses. Comcast has invested in technology to build an advanced network that delivers among the fastest broadband speeds, and brings customers personalized video, communications and home management offerings. Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company. Visit www.comcastcorporation.com for more information.

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Comcast Announces 400 New Jobs Coming To St. Paul

Major investment includes expansion of Twin Cities facility

St. Paul, MN– November 16, 2015 – As part of its national commitment to provide an exceptional customer experience, Comcast today announced plans to add 400 new jobs beginning in early 2016 at the company’s regional office in downtown St. Paul.

The new jobs will include additional customer service representatives and managers in Comcast’s existing call center. To accommodate the growth, Comcast’s current 125,000 square-foot Twin Cities regional facility will add an additional 45,000 square-feet of lease space at its 10 River Plaza Park location. The construction will be completed by early 2016.

“Comcast’s decision to add 400 new jobs in St. Paul is tremendous news for Minnesota,” said Governor Mark Dayton. “I congratulate Comcast for its success, and thank the company for its continued commitment to Minnesota.”

Comcast will begin filling open positions in early 2016 and throughout the year. With the addition of these new jobs, the company will employ more than 2,400 individuals across the Twin Cities. Comcast is committed to hiring military reservists, veterans and their spouses or domestic partners for these new roles. Nationally, Comcast is committed to hiring 10,000 reservists, veterans and their spouses or domestic partners by 2017 across all levels of the organization.

“We are excited to further Comcast’s investment in the Twin Cities through the creation of these new jobs,” said Jeff Freyer, Regional Vice President, Comcast Twin Cities. “These jobs will not only make a positive impact in our community, but will also help Comcast deliver a better customer experience here and in communities across the western half of the United States.”

Today’s announcement underscores Comcast’s continued commitment to the Twin Cities where it serves more than 650,000 customers including thousands of local businesses. In 2014, Comcast’s total employee investment including payroll, payroll taxes, benefits, healthcare, training and tuition reimbursement totaled more than $150 million. Since 2007, Comcast has invested more than $550 million in technology and infrastructure into the Twin Cities region. Additionally, last year Comcast contributed more than $580,000 to Twin Cities community organizations and non-profits.

Comcast will begin advertising and posting new positions within the next month. Those interested in employment opportunities will be able to learn more at upcoming area career fairs and are encouraged to review current job profiles and openings at www.jobs.comcast.com, where they can also apply.

The additional jobs in St. Paul are part of Comcast’s multi-year plan to reinvent the customer experience and create a culture focused on exceeding customers’ expectations, at all levels of the company. As part of this customer experience transformation, Comcast plans to add more than 5,500 new customer service positions across the country over the next three years. This commitment also includes major investments in employee training, simplified billing, store renovations and the development of new technologies that will enable customers to more effectively interact with the company on their own schedule.

About Comcast Cable:
Comcast Cable is one of the nation’s largest video, high-speed Internet and phone providers to residential customers under the XFINITY brand and also provides these services to businesses. Comcast has invested in technology to build an advanced network that delivers among the fastest broadband speeds, and brings customers personalized video, communications and home management offerings. Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company. Visit www.comcastcorporation.com for more information.

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Comcast Increases Internet Speeds At No Additional Cost For Majority Of Customers In West Division

EFFECTIVE IN MINNESOTA AND WISCONSIN TODAY, OCTOBER 8, 2015, CUSTOMERS MUST RESET THEIR MODEMS FOR THE SPEED UPGRADE.

DENVER, CO – October 8, 2015 – Comcast today announced it is increasing Internet speeds with the introduction of a new Performance Pro speed tier of 75 Mbps and Blast! Pro speed tier of 150 Mbps. Customers who subscribe to many popular XFINITY bundles will now receive either Performance Pro, increasing their download speeds from 50 Mbps to 75 Mbps, or Blast! Pro, increasing their speeds from 105 Mbps to 150 Mbps, an increase of nearly 50 percent.

For those subscribing to eligible bundles, the new Performance Pro speeds, or Blast! Pro speed tiers will be available by the end of October. They are available to customers in Houston and Washington effective October 9.

To get the new speeds, customers simply need to re-start their modems. Comcast will also notify customers who may need to upgrade their modems to be able to receive the increased speeds. Eligible customers who lease modems from Comcast will be able to receive upgraded modems at no additional charge. A list of approved modems can be found online at http://mydeviceinfo.comcast.net/.

In addition to increasing speeds for its customers in Arizona, Colorado, Houston, Idaho, Kansas, Minnesota, Missouri, New Mexico, Oregon, Utah, Washington and Wisconsin, Comcast continues to offer the fastest wireless service. Most XFINITY Internet customers can enjoy complimentary access to more than 11 million XFINITY WiFi hotspots nationwide by selecting “xfinitywifi” from the list of available Wi-Fi networks on their laptops or mobile devices and entering their XFINITY ID or email and password.

Xfinity WiFi hotspots can be found by either downloading the XFINITY WiFi App, available for free on iOS and Android devices, or by visiting the hotspot finder map on www.xfinity.com/wifi. Additionally, Comcast provides consumers with tips on how to create the best in-home Wi-Fi experience, out of home Wi-Fi experience and how to shop safely online.

Comcast has made significant investments in its network over the years, doubling the capacity of its network every 18 months. Additionally, the company has been delivering multi-gig speeds (up to 10 Gbps) to businesses since 2011.

About Comcast Cable:
Comcast Cable is the nation’s largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses under the Comcast Business brand. Comcast has invested in technology to build an advanced network that delivers among the fastest broadband speeds, and brings customers personalized video, communications and home management offerings. Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company. Visit www.comcastcorporation.com for more information.

Comcast Business Expands Network in Twin Cities

Multi-million dollar investment brings services to more businesses along Nicollet Mall,
Eagan, Osseo, Chaska, Lake Elmo and Plymouth

Nicollet MallMINNEAPOLIS, MN – October 8, 2015 – Comcast Business today announced the expansion of its Twin Cities fiber network backbone to bring the company’s full portfolio of business services to more customers in key parts of the metro area, including businesses along the renowned Nicollet Mall. Through this $3.1 million investment, nearly 800 additional local businesses have access to bandwidth capacity scalable to 10 Gigabits-per-second (Gbps) and beyond with services specifically designed to help companies of all sizes take advantage of the latest available technology and competitive choice.

“As Twin Cities companies increasingly compete with the rest of the world, it’s critical they have access to technology that will help them run their business and serve their customers as efficiently and effectively as possible,” said Kalyn Hove, vice president, Comcast Business – Twin Cities. “Comcast Business products are designed to provide the kind of flexibility and scalability to help businesses of all sizes adapt to the rapidly changing world of commerce, backed by dependable reliability.”

The majority of this investment is happening at numerous retail, commercial and industrial projects in the Twin Cities. Along the renovated Nicollet Mall in downtown Minneapolis, more than 200 businesses will be able to take advantage of Comcast Business offerings through the power of fiber-optic technology. This historic location is undergoing a major transformation and Comcast Business will play a key role in the future of the Mall and its business community.

“Comcast has been a long-time partner with the Minneapolis Regional Chamber of Commerce and we’re thrilled the company is making this kind of investment in one of the most iconic destinations in our community,” said Todd Klingel, Chamber President. “We want to see our businesses have every opportunity to succeed and Comcast’s investment is testament to their commitment of that goal.”

Comcast Business is expanding its fiber-optic network in a variety of Twin Cities suburban projects as well, including: commercial developments in Plymouth at County Roads 6 & 9, Bass Lake Road, Nathan Lane and Cheshire Lane; Chaska’s Lake Hazeltine Drive; Mike Collins Drive and Yankee Doodle Road in Eagan; the Linden Drive/Justen Circle project in Osseo; and Eagle Point Boulevard in Lake Elmo. More than 550 businesses in these developments can now take advantage of Comcast Business services. Across the entire Twin Cities metro, nearly 90,000 businesses of all sizes are passed by Comcast’s advanced network infrastructure.

Whether businesses are looking to connect directly with customers over the Internet, utilize advanced cloud services, or to link multi-site operations on a secure, private network, Comcast Business offers network solutions that work. For example, with this expansion, businesses residing in the area will have access to four different types of Comcast Business Ethernet services, including:

  • Ethernet Dedicated Internet – continuous, high-bandwidth connectivity between customers’ LANs and the public Internet.
  • Ethernet Network Service – multipoint-to-multipoint connectivity to connect organizations with high-bandwidth requirements and multiple locations across Comcast’s network.
  • Ethernet Private Line – point-to-point connectivity between two customer sites for bandwidth-intensive applications.
  • Ethernet Virtual Private Line – a point-to-multipoint connection that allows customers to tailor bandwidth, performance characteristics and cost to meet the needs of their applications.

All Comcast Business services are delivered over an advanced network, spanning 140,000 miles across 39 states and the District of Columbia. Serving 20 of the top 25 U.S. markets, Comcast’s network features a 100 Gbps backbone and expanded local footprint through Ethernet over HFC. Bandwidth is available up to 10 Gbps and can be scaled in increments and offered in three different classes of service, backed by strict service level agreements and monitored 24x7x365 from Comcast’s dedicated Network Operations Centers. Comcast was the first service provider in the world to offer Metro Ethernet Forum CE 2.0 certified Ethernet services and was also the first service provider to achieve all three of the previous CE 1.0 certifications (MEF 9, 14 and 18).

Comcast Business recently received four Metro Ethernet Forum (MEF) Ethernet Excellence Awards, including the prestigious Best Service of the Year for North America. Comcast Business was also named the fastest-growing company ranked on Vertical Systems Group’s 2014 U.S. Carrier Ethernet LEADERBOARD for the second year in a row.

About Comcast Corporation:
Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal. Comcast Cable is the nation’s largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. NBCUniversal operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures and Universal Parks and Resorts. Visit www.comcastcorporation.com for more information.

About Comcast Cable:
Comcast Cable is one of the nation’s largest video, high-speed Internet and phone providers to residential customers under the XFINITY brand and also provides these services to businesses. Comcast has invested in technology to build an advanced network that delivers among the fastest broadband speeds, and brings customers personalized video, communications and home management offerings. Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company. Visit www.comcastcorporation.com for more information.

Comcast Names Jill Hornbacher Director Of External Communications

ST. PAUL, MN – September 30, 2015 – Comcast today announced it has named Jill Hornbacher Director of External Communications for the company’s Twin Cities Region. In her role, Hornbacher will be responsible for developing, planning and implementing all strategic external communications for Comcast’s Minnesota, Wisconsin, Kansas and Missouri service areas.

“We’re very excited to have Jill on board as part of our team,” said Emmett Coleman, vice president of External Affairs for Comcast’s Twin Cities Region. “Her wealth of knowledge in both public relations and reputation management, as well as her experience in various corporate leadership roles will help take our brand identity to a new level.” Coleman added, “Jill will be an incredibly valuable asset as we look to share our story as the region’s preeminent technology provider.”

Mrs. Hornbacher is a seasoned public relations and corporate communications professional with nearly 20 years of experience. From 2006 through 2015, she held several leadership positions at Target in corporate communications, public relations and store operations. Prior to joining Comcast, she was CEO and owner of Hornbacher Communications, LLC where she ran her own PR and communications consulting business. Hornbacher has also worked for Seagate Technology and Media Relations, Inc. in the Twin Cities.

Hornbacher earned a bachelor’s degree in communications from the University of North Dakota and is an Accredited Business Communicator with the International Association of Business Communicators. She lives with her family in Maple Grove and is based at Comcast’s Minnesota headquarters located in downtown St. Paul.

About Comcast Cable:
Comcast Cable is one of the nation’s largest video, high-speed Internet and phone providers to residential customers under the XFINITY brand and also provides these services to businesses. Comcast has invested in technology to build an advanced network that delivers among the fastest broadband speeds, and brings customers personalized video, communications and home management offerings. Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company. Visit www.comcastcorporation.com for more information.