Comcast Increases Internet Speeds For Twin Cities Area Customers

Speeds To Be Doubled on Most Popular Tiers at No Additional Cost to Customers,
Just in Time for Back-to-School

ST. PAUL, MN – August 25, 2015 – Comcast today announced it will increase speeds for most Xfinity Internet customers in the company’s Twin Cities and Western Wisconsin service area on Thursday, August 27. These speed increases are being delivered to customers at no additional cost.

Comcast will increase the speeds of its three most popular Xfinity Internet tiers: “Performance” will deliver speeds up to 50 Mbps, up from 25 Mbps; “Blast” will more than double to 105 Mbps, up from 50 Mbps; and “Extreme 105” will increase to 150 Mbps. The speed increases will be available for all Twin Cities area Xfinity Internet customers who currently subscribe to these tiers.

“We continue to deliver the fastest speeds to the most homes in the Twin Cities to provide our customers a terrific online experience,” said Jeff Freyer, Region Vice President, Comcast-Twin Cities Region. “Consumers want Internet service that delivers consistent speed, rock-solid reliability and great value, and we’re proud to meet that demand as the nation’s fastest Internet Service Provider according to Speedtest.net.” Freyer added, “Comcast also provides the fastest in-home WiFi so everyone can get online at the same time, which is especially important as families get ready to go back to school.”

Comcast Twin Cities Speed Increases: 1999-2015

“We applaud Comcast’s commitment to increase Internet speeds at no additional cost for their customers across the Twin Cities,” said Margaret Anderson-Kelliher, President and CEO of the Minnesota High Tech Association and Chair of the Minnesota State Broadband Task Force. “These faster speeds are a big leap forward for broadband in the Twin Cities and will strengthen our future and our position as a great place to live, work and play.”

Ramsey County Commissioner Blake Huffman discussed the benefits of faster Internet speeds for the region. “In today’s world, being connected to the Internet isn’t a luxury, it’s a necessity. The strength of our communities depends on a vibrant infrastructure, and this investment by Comcast is a perfect example of effective public-private partnerships that benefit everyone.”

Customers can take advantage of this speed increase beginning Thursday morning by ‘power-cycling’ their cable modem with the reset button on the device, or by unplugging the modem power cord from the electrical outlet, waiting a few seconds and then plugging it back into the outlet. Customers can also reset their modem remotely by using the Xfinity My Account app, available for both Apple and Android devices, or by going online at www.comcast.com/myaccount.

Freyer commented on the available options for activating the new speeds. “The use of the Xfinity My Account app is one more example of how we’re working hard to transform the customer experience by giving subscribers more control over their service, and adding even greater value by increasing speeds and delivering their products anytime, anywhere and on any device.”

In addition, Comcast representatives will be on hand during the 2015 Minnesota State Fair at the Fan Central exhibit at Dan Patch Ave. and Underwood St. to assist customers with the speed increase. Customers can also stop by Comcast’s Xfinity Store locations across the Twin Cities. (See below for Store locations.)

Comcast also recently announced the doubling of speeds for Internet Essentials, the company’s innovative program designed to bring Internet access to low income families across the nation.

Comcast Xfinity Store Locations

INVER GROVE HEIGHTS
5300 S Robert Trail
Inver Grove Heights, MN 55077

ROSEVILLE
2480 Fairview Ave. No.
Roseville, MN 55113

MINNETONKA
14404 Excelsior Blvd
Minnetonka, MN 55345

ST. PAUL – HIGHLAND PARK
2050 – 2052 Ford Parkway
St. Paul, MN 55116

ST LOUIS PARK
4620 Excelsior Blvd
St Louis Park, MN 55416

WOODBURY
429 Commerce Drive
Woodbury, MN 55125

RICHFIELD
6503 Nicollet Ave.
Richfield, MN 55423

NEW ULM
200 N. Minnesota St.
New Ulm, MN 56073

BROOKLYN PARK
9660 Colorado Lane N
Brooklyn Park, MN 55445

ABOUT COMCAST CORPORATION
Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal. Comcast Cable is one of the nation’s largest video, high-speed Internet and phone providers to residential customers under the XFINITY brand and also provides these services to businesses. NBCUniversal operates news, entertainment and sports cable networks, the NBC and Telemundo broadcast networks, television production operations, television station groups, Universal Pictures and Universal Parks and Resorts. Visit www.comcastcorporation.com for more information.

Comcast Phone Customers Now Get Unlimited Calls to Nearly Half of the World

Company Adds Five New Countries to Most Popular Calling Plan For No Additional Cost; Mexico, India, China, Singapore, and South Korea Now Included

PHILADELPHIA–Comcast today announced it added five new countries to its most popular home phone plan, Xfinity Voice Unlimited, a change that comes at no additional cost and has the potential to save users hundreds of dollars each year. These changes allow customers to place unlimited calls from home or on the go to mobile and landline phones in Mexico, India, China, Hong Kong, Singapore, and South Korea, in addition to the six regions outside the United States already included.

The updated plan is available today in Comcast’s Central Division, which includes major markets like Atlanta, Chicago, Detroit, Miami, and Nashville. Next week, it will be offered in the company’s Northeast Division, which includes 14 states from Maine to Virginia and the District of Columbia, and it will be available to remaining Comcast customers by the end of August.

UILD World Map

With Xfinity Voice Unlimited, customers can now place unlimited calls from home or on the go to mobile and landline phones in Mexico, India, China, Hong Kong, Singapore, and South Korea, in addition to the six regions outside the United States already included.

“Staying in touch with family and friends is important, regardless of geography. But sometimes even the shortest phone conversations can get expensive,” said Patti Loyack, Vice President of Communications, Comcast Cable. “We hope the changes we’re making to Xfinity Voice Unlimited helps more people stay connected for less money.”

Today, Americans spend billions of dollars on cell phone charges related to international calling and millions more on worldwide calling cards. Data from the Federal Communications Commission shows that many of these calls go to India, Mexico, and Canada.

“We applaud Comcast’s decision to add India, China, Hong Kong, and Singapore to the Xfinity Voice Unlimited home phone plan. Although the Asian-American community is the fastest growing racial group in the United States, many of us still have family and friends in our countries of origin,” said Carl Hum, Vice President of Policy and Programs, Asian Americans Advancing Justice. “Comcast’s expanded plan will help our community keep in touch and connected without spending on calling cards or incurring wireless charges.”

Comcast has more than 11 million phone customers, and nearly all of its residential phone customers subscribe to the Xfinity Voice Unlimited plan. In addition to the five new countries being added today, the plan already allows unlimited calling to Canada, Puerto Rico, Guam, Northern Mariana Islands, U.S. Virgin Islands, and American Samoa, totaling nearly half of the world’s population. Xfinity Voice Unlimited also includes features like caller ID across multiple devices, three-way calling, and call waiting.

Unlimited international calling is just one way Xfinity Voice saves people money. With the Xfinity Connect app, people can use up to four virtual phone numbers to make and receive calls and texts for free from a smartphone, tablet, or device connected to Wi-Fi. This feature helps save money on wireless bills and on international charges when traveling abroad. Customers can also check email, read or listen to home voicemail, and access contacts through the app.

The terms of service for Xfinity Voice Unlimited are available here.

About Comcast Cable:

Comcast Cable is the nation’s largest video, high-speed Internet and phone provider to residential customers under the XFINITY brand and also provides these services to businesses. Comcast has invested in technology to build an advanced network that delivers among the fastest broadband speeds, and brings customers personalized video, communications and home management offerings. Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company. Visit http://www.comcastcorporation.com for more information.

Comcast Names Troy Lupe Vice President Of Field Operations For Twin Cities Region

St. Paul, MN – July 6, 2015 – Comcast today announced Troy Lupe as the company’s new Vice President of Field Operations for the Twin Cities Region. In his new role, Lupe will oversee a team of nearly 600 employees in the company’s technical operations (TechOps) and communcation operations (CommOps) groups, serving more than 600,000 customers in Minnesota, Wisconsin, Missouri and Kansas.

Troy Lupe

Troy Lupe — Comcast Vice President of Field Operations, Twin Cities region.

“In the past year, Troy has played a key role in a number of major employee- and customer-facing initiatives,” said Jeff Freyer, Region Vice President, Comcast Twin Cities. “Troy’s experience and leadership will be a valuable asset as we continue to focus on our top priority of improving the customer experience and building on our reputation as an employer of choice and great place to work for all employees.”

Lupe joined Comcast in June 2014 as Director of Technical Operations. He previously spent more than 15 years working in various roles within the residential and commercial broadband, cable, satellite, security and telephony industry, including MASTEC Inc. in Denver and Multiband Corporation in Minneapolis.

Lupe has earned Bachelor of Science degrees in Management and Marketing; he is based at the company’s Twin Cities Region headquarters in downtown St. Paul. Troy and his family live in the western Twin Cities suburb of Carver.

About Comcast Cable
Comcast Cable is the nation’s largest video, high-speed Internet and phone provider to businesses and residential customers. Comcast has invested in technology to build an advanced network that delivers among the fastest broadband speeds, and brings customers personalized video, communications and home management offerings. Comcast Corporation (Nasdaq: CMCSA, CMCSK) is a global media and technology company. Visit www.comcastcorporation.com for more information.

Rebecca Ebnet-Mavencamp from Anoka County Historical Society

YouTube Preview Image

Rebecca Ebnet Mavencamp

Vladimir Von Tsurikov from The Russian Museum of Art

YouTube Preview Image

Vladimir Von Tsurikov

Nasibu Sareva from African Development Center

YouTube Preview Image

Nasibu Sareve